Terms & Conditions

 

Tickets

Orders for event tickets (hereafter tickets) placed through this website (SITE) will be fulfilled by Giveback Sports, LLC. USER denotes the customer ordering event tickets through SITE.

By agreeing to these TERMS and POLICIES, USER understands that event tickets sold through this SITE may be obtained by Ticket Brokers operating in the secondary ticket market and may be resold above or below the face value. USER agrees and understands that ticket price as shown on their order and paid by USER for said tickets may be higher or lower than original purchase price shown on the face of the ticket.

Giveback Sports, LLC is not affiliated with any venue, sports team or performer and is not a primary box office.

All prices are in United States dollars.

USER will be charged cost of ticket as shown on SITE plus delivery charge and service charge as outlined during ordering process. Prices stated may include sales tax as appropriate. Tax will be shown as a separate charge.

USER’s CREDIT CARD or DEBIT CARD will be charged the full amount of tickets and all associated fees at time of sale confirmation. SITE may authorize USER’s card prior to sale confirmation while confirming ticket availability resulting in a held amount. If tickets are not available, card will be fully refunded. Holds may take several days to clear.

USER understands that ALL SALES ARE FINAL at the time USER confirms the order and USER agrees to pay ALL associated cost, fees and taxes (if any) to complete their order. Upon successful completion of the sale, USER will receive an email confirmation notice showing confirmation number and all appropriate information about venue, performer, seat location, relevant notes and sale information including card type and identification information and amount charged. SITE may generate future email notices regarding pre-event reminders or related performer or venue information.

If SITE cannot confirm order as requested, SITE will work with USER and make reasonably commercial effort to find comparable or better replacements at no additional cost to USER.

If SITE cannot deliver tickets as ordered by USER after USER has received confirmation from SITE, SITE will work with USER and make reasonably commercial effort to try and ensure USER satisfaction by delivering comparable or better seats than those ordered by USER at no additional cost to USER or allow USER to receive a full refund for stated, confirmed price of tickets and all related fees and applicable taxes (if any).

When possible, all tickets will be shipped to USER by approved method within one business day of confirmation of order. Tickets may not be available at time of order for certain events. An ‘in-hand’ date in the future indicates when the supplier will have tickets in their possession and therefore indicates when tickets will ship. Expedited shipping will not alter shipping dates. In some cases, USER may be asked to sign for packages. Shipment to Post Office Box or 3rd party postal outlet may require additional verification and associated additional fees.

USER requesting INTERNATIONAL SHIPPING must select the appropriate INTERNATIONAL DELIVERY option. Failure to select correct option may result in added fees after confirmation or incomplete deliveries.

SITE will make commercially reasonable attempts to deliver tickets via approved method. If USER’s tickets are returned to SITE as undelivered, SITE will make a commercially reasonable attempt to contact USER and make arrangements to re-deliver tickets.

When an order is fully confirmed, USER will receive an email and will no longer see USER order as pending in “My Account”. Orders fully confirmed by SITE and the seller become eligible for up to 125% money back guarantee.

If legitimate tickets are not delivered to you in time of the event and such delivery failure is not caused by USER (i.e. you are not home to sign for the package and did not pick up the tickets from your local FedEx facility) you are eligible to receive a refund up to 100% of your order. You will receive a 100% refund of the cost of the ticket and up to % refund of the cost of the ticket on account with SITE to be used against future purchases on the SITE.

In some extremely rare instances a venue may remove a row of seats or move seat locations at the last minute without any warning. This circumstance is beyond the control of the SITE and the seller and is not eligible for a 100% refund.

Despite every attempt by the SITE to display accurate ticket information, errors in price, venue, time and performer may occur. SITE will not be held liable if venue or performer change time or date. USER may contact Customer Service prior to finalizing sale to verify all ticket information. 

SITE does not guarantee the accuracy of event information on SITE including but not limited to event name, event location or venue, event start time or event date.

Notes may be displayed with ticket information prior to purchase. These notes may indicate specific conditions such as obstructed view, partial view and/or limited view. In the case of theater or show tickets this may include notes such as behind the orchestra, mezzanine, side view, behind the stage or aisle. There may also be age restrictions noted. These conditions are known prior to purchase and are not grounds for any refund or exchange.

SITE will take commercially reasonable precautions to protect SITE and USER against FRAUDULENT credit/debit card usage. SITE will attempt to verify name, address and contact information for billing and shipping. SITE may request additional verification of USER identification including valid state drivers license or federal passport. USERS who fail to provide required identification may have their purchase denied.

By nature, the ticket market is dynamic and constantly changing so tickets displayed may not be available at time of purchase. SITE will not guarantee tickets as ordered until USER is in possession of tickets. Immediately upon receiving tickets, it is USER’s responsibility to verify performer, venue, date, time and seat location of tickets is accurate. USER is responsible to maintain possession of tickets until time of use. SITE will not replace lost or stolen tickets.

USER agrees to adhere to all rules, procedures and policies of the venue and performer. Inappropriate behavior by USER resulting in ejection from the venue will be the responsibility of the USER as will any and all fines, legal expenses or other expense that are incurred by USER as a result of the ejection. Additionally, USER will be solely responsible for all damage they may inflict against venue, performer, other attendees, employees of the venue or any other person.

USER may only view and visit the SITE for their own personal use to view, purchase and track SITE ticket sales and delivery. USER is not allowed to modify, duplicate, share, distribute, reverse engineer, hack or otherwise mis-use SITE information.

SITE is only responsible for content as it pertains to viewing and purchasing event tickets and cannot guarantee or control any content that may display resulting from other links or other searches.

USER agrees to indemnify and hold the SITE, and SITE subsidiaries, affiliates, officers, agents, employees and other partners, harmless from any loss, liability, claim, or damage including legal fees resulting from USER’s use of the SITE including links to or from other sites.

USER agrees to indemnify and hold Giveback Sports, LLC, and subsidiaries, affiliates, officers, agents, employees and other partners, harmless from any loss, liability, claim, or damage including legal fees resulting from USER’s use of the SITE including links to or from other sites.

Under no conditions will SITE be liable to USER for any damages beyond a stated refund of amount plus credit paid by USER for tickets ordered.

USER will be responsible for any and all legal fees incurred by USER and SITE associated with USER’s disputed charges or chargebacks and there will be no exceptions.

SITE is available ‘as-is’. USER understands that programs, software, hardware, computing technology and all related technology, network, network infrastructure and systems are, by nature, unstable and subject to glitches, downtime, incompatibility and failure and that SITE will in no way be responsible for any issues arising with USER’s computer, device, phone or other equipment that USER may incur while viewing and using SITE. SITE will not be responsible or liable for any damages arising to USER or to USER’s computer, device, phone or other equipment from use of SITE.

SITE will not be responsible, be in default or liable due to inability to completely deliver against obligations as a result of any Act of God including but not limited to fire, earthquake, flood, tornado, epidemic, or any civil disturbance, act of terrorism, war, embargo, failure of power, transportation or other similar act not under control of SITE.

USER may set up an Account with their unique identification and password. USER must be over 18 years of age and present information that is accurate and truthful. USER understands the SITE may show tickets for events that have age restrictions for entry i.e. require minimum age of 21 to enter. SITE will not be responsible for any refund if event or venue restricts entry to adults 21 years of age or older and user is under age and is denied entry. SITE will not be responsible if event or venue has any age restrictions the user does not meet and will not issue any refund.

USER account may be terminated with or without notice, for any reason. USER must maintain confidentiality of log-in information and should notify SITE if they feel this information has been compromised.

SITE will comply with local, state and federal law enforcement request or subpoena pertaining to any alleged criminal investigation or illegal activities. SITE may initiate legal process or make reports to appropriate law enforcement agencies if it suspects USER of criminal activity.

This Agreement shall be interpreted in its entirety in accordance with the laws of the State of Delaware.

Travel Packages

Deposit and Payment: To ensure a reservation a deposit of 50% of the total cost per person is required. The dollar amount will depend on the specified tour program. The deposit must be received by Giveback Sports, LLC within 14 days of confirmation. Personal or company check, bank transfer, VISA or MasterCard are accepted. All reservations for which the deposit is not received within 14 days are automatically canceled.

The balance of the total cost is payable 60 days prior to departure where applicable. All prices are quoted in U.S. dollars and the operator reserved the right to alter prices should the exchange rate fluctuate. Receipt of a signed check or credit card authorization by Giveback Sports, LLC acknowledges acceptance of our Terms and Conditions.

Final Info: Upon completion of all payments, and approximately three weeks prior to departure each passenger will receive by email all necessary final packets, tickets and certificates.

Cancellation Charges: If any trip is canceled by Giveback Sports, LLC (the Operator) all deposits and payments will be refunded in full. A deposit of 50% is required to confirm your tour reservations and the deposit will be subject to penalty should cancellation occur. After acceptance of the booking if the customer does not pay the balance of the holiday price by the described time the Operator reserves the right to cancel the booking and the customer will forfeit the deposit. Payments are NON-REFUNDABLE unless Replacement is found by Giveback Sports, LLC or The Canceling Party.

Insurance: Travel insurance providing accident, baggage and cancellation protection is strongly recommended. Details and applications for low cost insurance will be provided to passenger with confirmation of reservations, or on request.

Change Fee: A $150.00 handling fee, plus any other related costs, will be charged for any change in the reservation that is requested after the original booking is confirmed and processed. First Night: Rooms cannot always be guaranteed to be available on arrival. Occasionally rooms will not be available until after 1:00 to 2:00 pm.

Unused Tour Services: Tour services included in this package and not used are non refundable. No refunds will be made for unused accommodation, unused guides, fishing, meals not taken nor any other services not used due to flight delays, schedule changes or for any other reason.

Documentation: For U.S. citizens, the requirement is a current passport.

Warranty Disclaimer: No guarantees or warranties, express or implied, are made that the tour package will meet all of the traveler's expectations, specifically regarding weather or productiveness. The purchaser of any Giveback Sports, LLC program is responsible for selecting a trip appropriate to his or her health, physical abilities, and interests.

Responsibility: Giveback Sports, LLC referred to as the Operator and/or its agent's acts only in the capacity of agent for the passengers in all matters relating to travel whether by plane, car, motor coach or any other means of conveyance. It shall not be liable for any injury damage or loss resulting from the neglect or default of any company or person engaged in conveying the passengers or of any hotel proprietor or other person supplying services or materials. Furthermore, Giveback Sports, LLC is not responsible for any loss, injury, or damage caused by acts of God, acts of government, or other entity, wars, disaster, riot or civil disorder, curtailment of transportation facilities, inclement weather or any other circumstance beyond its control. The Operator reserves the right to withdraw or cancel any described program, refuse or retain any person as a member of the travel group at any time to make changes in the printed itinerary whenever, in its sole judgment, conditions warrant or if it deems it necessary for the convenience or safety of the passengers. All prices are based on tariff and rates of exchange in effect on the date of publication, or as stated above and are subject to change. Unless services are unused by prior arrangements no refund can be made. The responsibility of the airlines concerned is not held responsible for any act omission or event during the time passengers are not on board their planes or conveyances. The passenger's contract in use by the airlines concerned when issued shall constitute the sole contract between the airlines and the purchaser of these tours and/or passenger. Any and/or all transportation companies herein mentioned shall not have or incur responsibility for liability aside for their liability as common.